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Privacy Policy

A legal disclaimer

Effective Date: 1 December 2023
Company Name: UK WIRES LTD
Company Number: 11945744
Company Status: Active
Registered Company Address: 19 Pembroke Avenue, Wolverhampton, England, WV2 2JY
Director’s Personal Address: 26 Trinity Road, Stourbridge, England, DY8 4JH
Website: www.ukwires.co.uk
Contact Email: vlad-alexandru@ukwires.co.uk
Phone: +44 07937 186788
Director: Vlad-Alexandru Minea

1. Introduction

At UK WIRES LTD, your privacy and data protection are important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the terms of this Policy.

2. About Us

UK WIRES LTD is a UK-registered company, actively providing services in:

  • Electrical Installation (SIC 43210)

  • Business and Domestic Software Development (SIC 62012)

  • Security Systems Service Activities (SIC 80200)

We specialise in Home Security Solutions, smart technology systems, and custom wiring projects for residential and commercial clients across the UK.

3. Information We Collect

We may collect and process the following personal data:

  • Identity & Contact Data: Full name, business or home address, phone number, email

  • Technical Data: IP address, browser type, device type, site usage statistics

  • Project & Service Data: Site access information, installation history, digital service logs

  • Communication Data: Enquiries, quotes, emails, and call records

  • Website Data: Cookies, interaction logs, and behavioural analytics

4. How We Use Your Data

We use personal data to:

  • Provide quotations, consultations, and service delivery

  • Manage installation and technical support

  • Respond to enquiries and maintain customer records

  • Send updates, service notices, or promotional emails (with consent)

  • Comply with legal, financial, and regulatory obligations

  • Improve our website, services, and user experience

5. Legal Bases for Processing

We process your data in accordance with the following legal bases:

  • Contractual necessity – to perform services or respond to requests

  • Consent – for marketing and communications

  • Legitimate interests – to operate and improve our business

  • Legal obligation – to comply with UK laws and HMRC regulations

6. Data Sharing & Third Parties

We do not sell or rent your information. We may share data with:

  • Trusted subcontractors and service providers (e.g., installers, IT partners)

  • Hosting providers, secure cloud storage, and payment processors

  • Legal or governmental authorities (only when legally required)

  • Analytics tools to improve website performance

All third parties are contractually bound to comply with UK GDPR and data security standards.

7. Data Security

We implement the following to protect your data:

  • Secure servers with access control

  • SSL encryption on our website

  • Encrypted backups and cloud storage

  • Regular data audits and system reviews

  • Internal policy enforcement and staff training

8. Cookies & Tracking

Our website uses cookies to:

  • Analyse site usage and performance

  • Improve user experience and navigation

  • Track marketing effectiveness

You may configure your browser to accept, reject, or manage cookies at any time.

9. Data Retention

We only keep your data as long as necessary:

  • Client & project data: 6 years for legal and tax purposes

  • Website form submissions: 12 months

  • Marketing preferences: Until you unsubscribe or withdraw consent

  • Device/system logs: Retained for up to 90 days

10. Your Data Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict data processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact:
📧 vlad-alexandru@ukwires.co.uk

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our business practices. The latest version will always be available at www.ukwires.co.uk.

12. Contact Information

For questions or concerns regarding this Privacy Policy or your data, please contact:

Vlad-Alexandru Minea
Company Director – UK WIRES LTD
📧 vlad-alexandru@ukwires.co.uk
📞 +44 07937 186788
🏢 Business Address: 19 Pembroke Avenue, Wolverhampton, England, WV2 2JY
🏠 Personal Address: 26 Trinity Road, Stourbridge, England, DY8 4JH

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